Yes! You can opt-out of marketing communications at any time by: • Clicking the "unsubscribe" link in our emails • Contacting our customer service • Updating your preferences in your account settings This won't affect service-related communications about your installations or appointments.

Yes, we share necessary information with licensed contractors to complete your installation services. However: • We only share what's necessary for the service • All contractors sign confidentiality agreements • We monitor contractor compliance with our privacy standards

We protect your payment information through: • Industry-standard encryption • Secure payment processing systems • Limited access to authorized personnel only • Regular security audits We never store complete credit card information on our servers.

We retain information based on: • Legal requirements • Service warranty periods • Business needs Generally, we keep records for 7 years after service completion or account closure.

Photos of your property are: • Stored in secure, encrypted servers • Accessible only to authorized personnel • Used only for service-related purposes • Deleted when no longer needed • Never shared without explicit consent

Yes, you can request deletion of your information, subject to: • Legal retention requirements • Warranty obligations • Active service contracts Contact us for specific details about what can be deleted.

In the event of a data breach: • We will notify affected customers within 72 hours • Provide details of what information was compromised • Offer guidance on protecting your information • Work with authorities if necessary • Take immediate steps to prevent future breaches

During home assessments: • All data is collected securely on encrypted devices • Photos and measurements are stored in secure servers • Assessment reports are password-protected • Information is shared only with authorized team members